Townsville University Hospital
📍 Douglas
Private hospital · founded 1957 · university
About
The Townsville Hospital and Health Service is dedicated to improving the lives of the North Queensland community through excellent healthcare, ground-breaking research, and comprehensive education. As one of the largest employers in the region, it takes pride in being part of a thriving community, which it is committed to serving. Every day, the hospital sees 336 people in their emergency department, 1,913 people in specialist outpatient clinics, and 40 people during surgery.The health service supports a population of almost 250 000 people and is also home to Townsville University Hospital, which supports a referral catchment of almost 700 000 people.Staff provides the highest quality of care possible, always adhering to the values of integrity, compassion, accountability, respect, and engagement. They are passionate about providing the best possible care for clients.
- Legal name
- Townsville University Hospital
- Governance
- Board of directors · CEO appointed annually
- Employees
- 3,500
Capacity
Annual volume
Emergency capabilities
- Trauma centre — Level I
- Stroke: Comprehensive Stroke Centre
- Door-to-balloon: 51 min (AHA target ≤ 90)
- Door-to-needle (stroke): 25 min
Subspecialty centres
Transplant programmes
- Cornea
All departments
- Internal Medicine
- Surgery
- Emergency
Quality metrics
| Metric | Value | Benchmark |
|---|---|---|
| Risk-adjusted 30d mortality | 4.1% | EU avg 3.0% |
| HAI rate per 1000 patient-days | 3.6 | EU avg 1.8 |
| 30d readmission rate | 24% | EU avg 14% |
| Patient satisfaction (HCAHPS-like) | -10% | EU avg 76% |
Photos
Patient experience
- Room categories
- ward · semi-private · private
- Meals
- standard · halal · kosher · vegan · gluten-free · pediatric
- Chaplaincy
- Christian · Muslim · Jewish
- Private bathroom
- private + suite rooms
- Wi-Fi
- Free in all rooms
Awards & rankings
-
Top hospital — Douglas
EuroClinics Patient Choice · 2025
Services
| Service | From |
|---|