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Townsville University Hospital

📍 Douglas

Private hospital · founded 1957 · university

About

The Townsville Hospital and Health Service is dedicated to improving the lives of the North Queensland community through excellent healthcare, ground-breaking research, and comprehensive education. As one of the largest employers in the region, it takes pride in being part of a thriving community, which it is committed to serving. Every day, the hospital sees 336 people in their emergency department, 1,913 people in specialist outpatient clinics, and 40 people during surgery.The health service supports a population of almost 250 000 people and is also home to Townsville University Hospital, which supports a referral catchment of almost 700 000 people.Staff provides the highest quality of care possible, always adhering to the values of integrity, compassion, accountability, respect, and engagement. They are passionate about providing the best possible care for clients.

Legal name
Townsville University Hospital
Governance
Board of directors · CEO appointed annually
Employees
3,500

Capacity

Total beds 500
ICU 40
NICU 10
PICU 7
OR theatres 16
Delivery rooms 5
ED bays 20
Cath labs 4

Annual volume

Admissions / yr 45,756
Outpatient 250,000
ED visits 40,000
Births 750
Surgeries 12,500

Emergency capabilities

  • Trauma centre — Level I
  • Stroke: Comprehensive Stroke Centre
  • Door-to-balloon: 51 min (AHA target ≤ 90)
  • Door-to-needle (stroke): 25 min

Subspecialty centres

Transplant programmes

  • Cornea

All departments

  • Internal Medicine
  • Surgery
  • Emergency

Quality metrics

MetricValueBenchmark
Risk-adjusted 30d mortality 4.1% EU avg 3.0%
HAI rate per 1000 patient-days 3.6 EU avg 1.8
30d readmission rate 24% EU avg 14%
Patient satisfaction (HCAHPS-like) -10% EU avg 76%

Photos

Townsville University Hospital
exterior
Townsville University Hospital
main entrance
Townsville University Hospital
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Townsville University Hospital
or
Townsville University Hospital
patient room
Townsville University Hospital
icu

Patient experience

Room categories
ward · semi-private · private
Meals
standard · halal · kosher · vegan · gluten-free · pediatric
Chaplaincy
Christian · Muslim · Jewish
Private bathroom
private + suite rooms
Wi-Fi
Free in all rooms

Awards & rankings

  • Top hospital — Douglas

    EuroClinics Patient Choice · 2025

Services

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