Help centre
Last updated: 2026-05-18
For patients
How to book an appointment · how to cancel or reschedule · refund policy · what verification means · how reviews work · how to file a complaint about a provider.
See also the FAQ on the home page.
For providers
How to apply to list · what we verify (licence, insurance, identity, address) · how Stripe payouts work · how to migrate from your current PMS · how to set opening hours / holidays / telemed.
Your data, your rights
Every patient has the right to access, rectify, erase, port, restrict, and object — see /data-rights for the request form. We respond within 30 days per GDPR Art. 12(3).
Still need help?
support@euroclinics.net · Mon–Sat 08:00–22:00 CET · we respond in EN / DE / FR / ES / IT / PT / NL / TR.