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Queen Victoria Memorial Hospital

📍 Herne Bay

University teaching hospital · founded 1938 · public

About

Queen Victoria Memorial Hospital serves the community of Herne Bay and the surrounding areas. The hospital is committed to providing high-quality, patient-centred care in a safe and compassionate environment. The hospital offers a range of services to meet the healthcare needs of the local population. These services are delivered by a dedicated team of healthcare professionals, including doctors, nurses, and support staff. The team at Queen Victoria Memorial Hospital is committed to working together to ensure that patients receive the best possible care. Queen Victoria Memorial Hospital understands that visiting a hospital can be a stressful time for patients and their families. The hospital strives to make the experience as comfortable and stress-free as possible.

Legal name
Queen Victoria Memorial Hospital
Governance
Board of directors · CEO appointed annually
Employees
2,000

Capacity

Total beds 500
ICU 40
NICU 10
PICU 7
OR theatres 16
Delivery rooms 5
ED bays 20
Cath labs 1

Annual volume

Admissions / yr 45,178
Outpatient 250,000
ED visits 40,000
Births 750
Surgeries 12,500

Emergency capabilities

  • Trauma centre — Level I
  • Stroke: Comprehensive Stroke Centre
  • Door-to-balloon: 48 min (AHA target ≤ 90)
  • Door-to-needle (stroke): 25 min

Subspecialty centres

Transplant programmes

  • Cornea

All departments

  • Internal Medicine
  • Surgery
  • Emergency

Quality metrics

MetricValueBenchmark
Risk-adjusted 30d mortality 4.1% EU avg 3.0%
HAI rate per 1000 patient-days 3.6 EU avg 1.8
30d readmission rate 24% EU avg 14%
Patient satisfaction (HCAHPS-like) -10% EU avg 76%

Photos

Queen Victoria Memorial Hospital
exterior
Queen Victoria Memorial Hospital
main entrance
Queen Victoria Memorial Hospital
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Queen Victoria Memorial Hospital
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Queen Victoria Memorial Hospital
patient room
Queen Victoria Memorial Hospital
icu

Patient experience

Room categories
ward · semi-private · private
Meals
standard · halal · kosher · vegan · gluten-free · pediatric
Chaplaincy
Christian · Muslim · Jewish
Private bathroom
private + suite rooms
Wi-Fi
Free in all rooms

Awards & rankings

  • Top hospital — Herne Bay

    EuroClinics Patient Choice · 2025

Services

ServiceFrom