HCA Healthcare UK The Wellington Hospital Outpatients
📍 London
Community hospital · founded 1912 · non-profit foundation
About
The Platinum Medical Centre is one of the busiest healthcare facilities in the country, seeing over 30,000 patients each year across a wide range of services. These services include Orthopaedic Care, Spinal Care, Digestive Health, Neurosurgery and Oncology, as well as Women's health services such as their renowned Breast Care Unit. They are proud to provide high quality care for all patients.Platinum Medical Centre is The Wellington Hospital's main outpatient and diagnosis centre, and is one of the largest private outpatient centres in the UK, with 38 consulting rooms, 15 day case rooms and 4 theatres. Through their partnership with Central Health Physiotherapy they can also provide state-of-the-art physiotherapy services in the onsite gym. They offer a comprehensive range of diagnostic imaging services, including PET-CT scanning. Most initial consultations with their experienced consultants will take place at the Centre.The Platinum Medical Centre is just a short walk from Lord’s Cricket Ground, and there is a regular shuttle bus that runs between the centre and Wellington Hospital. So getting there for your appointments couldn’t be easier!
- Legal name
- HCA Healthcare UK The Wellington Hospital Outpatients
- Governance
- Board of directors · CEO appointed annually
- Employees
- 3,500
Capacity
Annual volume
Emergency capabilities
- Trauma centre — Level I
- Stroke: Primary Stroke Centre
- Chest-pain centre certified
- Door-to-balloon: 51 min (AHA target ≤ 90)
- Door-to-needle (stroke): 31 min
Subspecialty centres
🎗 Cancer centre: Comprehensive Cancer Centre
Transplant programmes
- Cornea
Robotic + advanced surgery
- da Vinci Xi
All departments
- Internal Medicine
- Surgery
- Emergency
Quality metrics
| Metric | Value | Benchmark |
|---|---|---|
| Risk-adjusted 30d mortality | 2.22% | EU avg 3.0% |
| HAI rate per 1000 patient-days | 1.72 | EU avg 1.8 |
| 30d readmission rate | 14% | EU avg 14% |
| Patient satisfaction (HCAHPS-like) | 84% | EU avg 76% |
Accreditations & certifications
- 🏅 ISO 9001:2015 · 2024
- 🏅 JCI International · 2023
Research & teaching
- 5 Residency programs
- 5 Fellowships
- 1000 Active trials
- 1,000 Publications / yr
- €50M Research funding
University: Local university medical school
Photos
Patient experience
- Room categories
- ward · semi-private · private
- Meals
- standard · halal · kosher · vegan · gluten-free · pediatric
- Chaplaincy
- Christian · Muslim · Jewish
- Private bathroom
- private + suite rooms
- Wi-Fi
- Free in all rooms
International patients
- Office
- International Patient Services
- Languages
- EN · DE · AR · RU
- Partner hotels
- Local 4-star partner
Awards & rankings
-
Top hospital — London
EuroClinics Patient Choice · 2025
Services
| Service | From |
|---|
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