New Victoria Hospital

About

New Victoria Hospital, located in Kingston upon the Thames, Surrey, is a private, charity owned hospital, and is one of the few remaining independent hospitals in the country. It has provided an excellent level of service to the local community for over sixty years and is frequently ranked by patients as one of the top private hospitals in London.With excellent standards of quality patient care, the expertise and compassion of staff together with constant investment in the latest and best equipment enables us to have an uncompromising commitment to our patient's safety and comfort. In nearly sixty years the hospital has never had any cases of healthcare-acquired MRSA or MSSA bacteraemia.Consultants & SpecialitiesThe Hospital offers excellent speed of access and flexibility with a wide range of multi speciality surgery and medical patients admitted, including emergencies.There are in excess of 150 highly skilled consultants at the hospital with the main specialities being Orthopaedic Surgery, Gynaecology, General Surgery and Gastroenterology.In addition, the Hospital has Chest Physicians, Dermatologists, Dieticians, Endoscopists, Endocrinologists, ENT surgeons, Elderly Care, Haematologists, Oncologists, Oral & Maxillo-Facial Surgeons, Paediatricians, Pain Physicians, Plastic Surgeons, Podiatrists, Psychiatrists, Rheumatologists, Speech Therapists, Urologists and Vascular Surgeons.Outpatient ServicesThe Hospital's Outpatients and Clinics include:Breast Clinics; Cardiac Diagnostics; Colposcopy and Loop Diathermy; Dietetics; Endoscopy Suit; Fetal Medicine Clinic; Hepatology; Intermittent Self-Catheterisation Clinics; Orthotic Service; Pain Management Clinics; Pathology Department; Pharmacy; Physiotherapy; See and Treat Hysteroscopy; Speech Therapy; Urodynamics Clinic; and Weight Loss Management & Bariatric Surgery Clinic.Facilities;The Hospital facilities include:2 WardsThe Alexandra Ward comprises 19 single bedrooms with en-suite bathrooms accommodating both inpatient and day-case patients.Each room is equipped with piped oxygen, a nurse call system, including assist and cardiac arrest calls, direct dial telephones, three levels of lighting, satellite television, WiFi and secure facilities for valuables.The Charles Hutton Day Unit comprises 14 bays with shared bath/shower and toilet facilities, accommodating day-case patients. Each bay is equipped with piped oxygen, a nurse call system, including assist and cardiac arrest calls, WiFi, iPads and valuables storage.3 Operating Theatres (one Laminar Flow)1 Endoscopy theatreImagingPhysiotherapyCardiac Diagnostic Facility12 Consulting Rooms6 Treatment & Diagnostic RoomsPharmacyAll rooms have:TV (including Sky News and Sky Sports)RadioWiFiEn-suite bathroomsAir conditioning and temperature controlTelephonesSecure facilities for valuablesQuality & AccreditationsNew Victoria Hospital is committed to the provision of exceptional standards. New Victoria Hospital was the first in the country to introduce ISO 9001 Quality Assurance. The Hospital is also accredited for the quality of its service by CHKS Healthcare Accreditation and Quality Unit and certified ISO 9001:2015. The Hospital's management of sensitive data is ISO 27001 accredited.Patient SatisfactionThe Hospital's patient feedback is independently monitored by an external company and in the last year, 98% of respondent patients said they were likely or extremely likely to recommend the hospital to their family and friends and 98% said that overall nursing care was good or better. Compared to the other twenty-seven London private hospitals that also have their patient feedback independently monitored by the same company, the results are very significantly better and enable them to say unequivocally that they are, in the minds of their patients, the best private hospital in London.LocationThe Hospital is extremely well located for travel connectivity - by road (just off the A3); by train (Kingston upon Thames & Raynes Park stations as well as Wimbledon underground are all close by for bus or taxi). There is also free visitor parking.

Legal name

New Victoria Hospital

Governance

Board of directors · CEO appointed annually

Employees

4,000

• Trauma centre — Level I
• Stroke: Primary Stroke Centre
• Chest-pain centre certified
• Door-to-balloon: 54 min (AHA target ≤ 90)
• Door-to-needle (stroke): 26 min

Subspecialty centres

🎗 Cancer centre: Comprehensive Cancer Centre

Transplant programmes

• Cornea

Robotic + advanced surgery

• da Vinci Xi

All departments

• Internal Medicine
• Surgery
• Emergency

Quality metrics

Accreditations & certifications

• 🏅 ISO 9001:2015 · 2024
• 🏅 JCI International · 2023
• 🏅 HIMSS EMRAM Stage 6 · 2024 · level 6

Research & teaching

• 12 Residency programs
• 2 Fellowships
• 1500 Active trials
• 1,000 Publications / yr
• €50M Research funding

University: Local university medical school

Photos

Patient experience

Room categories

ward · semi-private · private

Meals

standard · halal · kosher · vegan · gluten-free · pediatric

Chaplaincy

Christian · Muslim · Jewish

Private bathroom

private + suite rooms

Wi-Fi

Free in all rooms

International patients

Office

International Patient Services

Languages

EN · DE · AR · RU

Partner hotels

Local 4-star partner

• Top hospital — Kingston upon Thames

  EuroClinics Patient Choice · 2025

Services