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ISO 9001:2015 JCI International HIMSS EMRAM Stage 6

HCA UK at The Shard

📍 London

Private hospital · founded 1929 · university

★ 4.8 · 4807 reviews

About

Our outpatient facility at The Shard offers exceptional care across a range of medical specialties — from orthopaedics to women's health. Our consulting and treatment rooms are equipped with the latest medical technology, meaning we can provide rapid on-site diagnosis and personalised treatment. Under our care, you'll benefit from the expertise of a multidisciplinary team of consultants who specialise in both common and complex conditions.

Legal name
HCA UK at The Shard
Governance
Board of directors · CEO appointed annually
Employees
3,000

Capacity

Total beds 500
ICU 40
NICU 10
PICU 7
OR theatres 16
Delivery rooms 5
ED bays 20
Cath labs 3

Annual volume

Admissions / yr 45,772
Outpatient 250,000
ED visits 40,000
Births 750
Surgeries 12,500

Emergency capabilities

  • Trauma centre — Level I
  • Stroke: Comprehensive Stroke Centre
  • Chest-pain centre certified
  • Door-to-balloon: 61 min (AHA target ≤ 90)
  • Door-to-needle (stroke): 25 min

Subspecialty centres

🎗 Cancer centre: Comprehensive Cancer Centre

Transplant programmes

  • Cornea

Robotic + advanced surgery

  • da Vinci Xi

All departments

  • Internal Medicine
  • Surgery
  • Emergency

Quality metrics

MetricValueBenchmark
Risk-adjusted 30d mortality 2.18% EU avg 3.0%
HAI rate per 1000 patient-days 1.68 EU avg 1.8
30d readmission rate 14% EU avg 14%
Patient satisfaction (HCAHPS-like) 86% EU avg 76%

Accreditations & certifications

  • 🏅 ISO 9001:2015 · 2024
  • 🏅 JCI International · 2023
  • 🏅 HIMSS EMRAM Stage 6 · 2024 · level 6

Research & teaching

  • 19 Residency programs
  • 7 Fellowships
  • 2000 Active trials
  • 1,000 Publications / yr
  • €50M Research funding

University: Local university medical school

Photos

HCA UK at The Shard
exterior
HCA UK at The Shard
main entrance
HCA UK at The Shard
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HCA UK at The Shard
or
HCA UK at The Shard
patient room
HCA UK at The Shard
icu

Patient experience

Room categories
ward · semi-private · private
Meals
standard · halal · kosher · vegan · gluten-free · pediatric
Chaplaincy
Christian · Muslim · Jewish
Private bathroom
private + suite rooms
Wi-Fi
Free in all rooms

International patients

Office
International Patient Services
Languages
EN · DE · AR · RU
Partner hotels
Local 4-star partner

Awards & rankings

  • Top hospital — London

    EuroClinics Patient Choice · 2025

Services

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