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24/7 on-call ISO 9001:2015

Altnagevin Area Hospital

Based in Londonderry

private · founded 2017 · licence HC-GB-610

About

Altnagelvin Area Hospital is a modern, well-equipped facility serving the people of Londonderry and surrounding areas. The hospital provides a comprehensive range of medical and surgical services, delivered by a team of highly skilled and experienced healthcare professionals. The hospital is committed to providing high-quality, patient-centered care. Its facilities are designed to create a comfortable and welcoming environment for patients and their families. The hospital also offers a wide range of amenities, including a café, shops, and a hairdressing salon. Altnagelvin Area Hospital is dedicated to providing the best possible care to its patients. The hospital is constantly striving to improve its services and facilities, and to ensure that patients receive the highest quality of care.

Identity

Legal name
Altnagevin Area Hospital Ltd.
Regulator
National healthcare authority

Coverage area

First visit 6 h
Urgent response 73 min
On-call supervisor 24/7

Service areas

CityRadius
Londonderry 10 km

Services offered

Skilled medical care

  • Skilled nursing
  • Complex wound care
  • Ostomy care
  • Catheter care
  • Medication administration
  • Phlebotomy

Therapies at home

  • Physiotherapy

Specialty programmes

  • Palliative
  • Dementia care
  • Postnatal
  • Post-op: joint replacement
  • Post-op: cardiac surgery
  • Chronic: CHF
  • Chronic: COPD
  • Chronic: diabetes

Non-medical / companion

  • Personal care (bath/dress/grooming)
  • Diabetic meals
  • Light housekeeping
  • Transport to appointments
  • Companionship
  • Overnight care
  • Respite for family caregivers

Team & vetting

  • 20 Registered nurses
  • 14 Licensed practical nurses
  • 41 Care assistants
  • 7 Physiotherapists
Medical director
Dr. Schmidt
Staff turnover
60%
Staff-to-client ratio
1:4 caregivers per active client
Same-caregiver consistency
15%

Caregiver languages

  • Local
  • English

Caregiver vetting

  • ✓ Criminal background check
  • ✓ Drug screening
  • ✓ Driving record check
  • ✓ Reference verification
  • ✓ Annual recertification
  • 📚 46 CE hours/year required

Technology

  • 📱 Caregiver mobile app
  • 📍 Electronic Visit Verification (GPS)

Remote monitoring

  • BP

Pricing

ServiceRate
Nursing visit (60 min)61.40 EUR
Physiotherapy at home87.42 EUR
Live-in (per day)325.48 EUR
Palliative (per day)217.11 EUR

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

  • 8% Patient satisfaction
  • 19% Caregiver satisfaction
  • 27% 30-day readmission
  • 3.5 Complaints / 1000 visits

Photos

Altnagevin Area Hospital
office
Altnagevin Area Hospital
team
Altnagevin Area Hospital
caregiver home
Altnagevin Area Hospital
fleet

Compliance & safety

Privacy
HIPAA + GDPR compliant
Liability insurance
€5,000,000
Infection control
WHO/ECDC home-care protocol