The Old School House
Based in Plymouth
private · founded 2013 · licence HC-GB-756
About
The Old School House provides a welcoming and comfortable environment for patients seeking healthcare services. The practice is committed to delivering high-quality, patient-centred care in a respectful and compassionate manner. The team at The Old School House consists of experienced healthcare professionals dedicated to providing personalised care tailored to each patient's individual needs. They understand that visiting a healthcare provider can sometimes be a daunting experience, and therefore, they strive to create a relaxed and supportive atmosphere. Patients can expect a thorough and holistic approach to their health, with a focus on open communication and shared decision-making. The Old School House aims to empower patients to take an active role in managing their own well-being and make informed decisions about their healthcare.
Identity
- Legal name
- The Old School House Ltd.
- Regulator
- National healthcare authority
Coverage area
Service areas
| City | Radius |
|---|---|
| Plymouth | 14 km |
Services offered
Skilled medical care
- Skilled nursing
- Complex wound care
- Ostomy care
- Catheter care
- Medication administration
- Phlebotomy
Therapies at home
- Physiotherapy
Specialty programmes
- Palliative
- Dementia care
- Postnatal
- Post-op: joint replacement
- Post-op: cardiac surgery
- Chronic: CHF
- Chronic: COPD
- Chronic: diabetes
Non-medical / companion
- Personal care (bath/dress/grooming)
- Diabetic meals
- Light housekeeping
- Transport to appointments
- Companionship
- Overnight care
- Respite for family caregivers
Team & vetting
- 26 Registered nurses
- 31 Licensed practical nurses
- 18 Care assistants
- 5 Physiotherapists
- Medical director
- Dr. Bianchi
- Staff turnover
- 60%
- Staff-to-client ratio
- 1:8 caregivers per active client
- Same-caregiver consistency
- 15%
Caregiver languages
- Local
- English
Caregiver vetting
- ✓ Criminal background check
- ✓ Drug screening
- ✓ Driving record check
- ✓ Reference verification
- ✓ Annual recertification
- 📚 32 CE hours/year required
Technology
- 📱 Caregiver mobile app
- 📍 Electronic Visit Verification (GPS)
Remote monitoring
- BP
Pricing
| Service | Rate |
|---|---|
| Nursing visit (60 min) | 80.78 EUR |
| Physiotherapy at home | 86.60 EUR |
| Live-in (per day) | 320.06 EUR |
| Palliative (per day) | 209.73 EUR |
Holiday premium: 25% · Minimum shift: 2 h
LTCI accepted: Major national insurer
Quality metrics
- 8% Patient satisfaction
- 19% Caregiver satisfaction
- 27% 30-day readmission
- 3.5 Complaints / 1000 visits
Photos
Compliance & safety
- Privacy
- HIPAA + GDPR compliant
- Liability insurance
- €5,000,000
- Infection control
- WHO/ECDC home-care protocol
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