Tennent Street Care Home

Tennent Street Care Home is part of Four Seasons Health Care. The care home is located in well-maintained grounds in Belfast. Tennent Street offers residential care for residents who need help with daily tasks, 24-hour dementia nursing care and palliative/end of life care for residents with dementia who may also have long-term medical conditions. The team also provides specialist care for residents with mental health conditions, nursing care for residents with complex medical conditions and respite care for friends and family in need of a break.The team are compassionate and dedicated to residents of the home and treat them like family. They are passionate about maintaining the best possible quality of life in the home for all of their residents and actively encourage them to take part in all decisions, including their room décor and the therapies they will receive. The team understands that no two resident's needs are the same and so care is always tailored according to every individual.In order to make Tennent Street as homely as possible, there are number of facilities and services, including the following:Pets by agreementCinemaShared rooms availableTV point in all roomsConservatoryPatioShop on siteTHIS CARE HOME IS A MEMBER OF THE IHCP NORTHERN IRELAND.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 20 Registered nurses
• 24 Licensed practical nurses
• 29 Care assistants
• 7 Physiotherapists

Medical director

Dr. Romero

Staff turnover

60%

Staff-to-client ratio

1:6 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 38 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol