Sunrise of Eastbourne

Sunrise of Eastbourne is a well-established healthcare provider dedicated to serving the residents of Eastbourne and its surrounding areas. The practice prides itself on offering a patient-centred approach, ensuring individuals receive the highest quality of care tailored to their specific needs. Committed to providing comprehensive medical services, Sunrise of Eastbourne fosters a supportive and compassionate environment where patients feel comfortable discussing their health concerns. The team of experienced healthcare professionals combines their expertise with the latest medical advancements to deliver effective treatments and preventative care. At Sunrise of Eastbourne, the focus remains on empowering patients to actively participate in their healthcare journey. Through clear communication and personalised care plans, the practice aims to equip individuals with the knowledge and support needed to make informed decisions about their wellbeing.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 10 Registered nurses
• 31 Licensed practical nurses
• 32 Care assistants
• 5 Physiotherapists

Medical director

Dr. Bianchi

Staff turnover

60%

Staff-to-client ratio

1:4 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 36 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol