Queens Court Care Home

Queens Court Care Home is a purpose-built care home designed for the comfort and care of the elderly. Staffed by a dedicated team that are trained to provide end of life care, dementia care and nursing care, Queens Court prides itself on treating its residents with the same kindness and warmth that one would expect from family.Queens Court consists of two floors, with an open plan design to ensure airy and well lit spaces, such as spacious en-suite bedrooms, communal spaces, activity rooms and dementia friendly accessible garden room.The dedicated team work hard to ensure that all residents have care plans tailored to their individual needs, ensuring that not only everyone receives the highest quality care, but also that all residents can participate in activities they enjoy. Activities available include keeping fit with chair-based exercises, art therapy, quizzes and movie afternoons, as well as visiting groups.The food at Queen's Court is excellent, with rotating menus and nutritional balance, there is enough choice to suit everyone including those on special diets.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 25 Registered nurses
• 19 Licensed practical nurses
• 20 Care assistants
• 4 Physiotherapists

Medical director

Dr. Schmidt

Staff turnover

60%

Staff-to-client ratio

1:7 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 47 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol