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24/7 on-call ISO 9001:2015

Nightingales

Based in South Croydon

private · founded 2017 · licence HC-GB-4484

About

The Nightingales Care Home is a brand new, purpose built service catering up to 9 working aged men who have sustained brain injuries, impacting their ability to function independently and process information, or present with premorbid health diagnoses. Nightingales is equipped with modern amenities, adapted for purpose communal spaces and secure landscaped gardens to provide a comfortable environment for service users.Nightingales takes in patients from care homes, neuro-rehabilition services and secure units that no longer meet patient needs. Nightingale aims to provide a high standard of care by a dedicated specialist team, including registered general and mental health nurses, registered manager, operations manager and highly trained care staff for 24 hour Service User support. The Nightingales Care Home is dedicated to delivering holistic and patient-centred care to maximise recovery from the physical and cognitive impairments individuals may present.

Identity

Legal name
Nightingales Ltd.
Regulator
National healthcare authority

Coverage area

First visit 2 h
Urgent response 61 min
On-call supervisor 24/7

Service areas

CityRadius
South Croydon 8 km

Services offered

Skilled medical care

  • Skilled nursing
  • Complex wound care
  • Ostomy care
  • Catheter care
  • Medication administration
  • Phlebotomy

Therapies at home

  • Physiotherapy

Specialty programmes

  • Palliative
  • Dementia care
  • Postnatal
  • Post-op: joint replacement
  • Post-op: cardiac surgery
  • Chronic: CHF
  • Chronic: COPD
  • Chronic: diabetes

Non-medical / companion

  • Personal care (bath/dress/grooming)
  • Diabetic meals
  • Light housekeeping
  • Transport to appointments
  • Companionship
  • Overnight care
  • Respite for family caregivers

Team & vetting

  • 8 Registered nurses
  • 25 Licensed practical nurses
  • 20 Care assistants
  • 7 Physiotherapists
Medical director
Dr. Pereira
Staff turnover
60%
Staff-to-client ratio
1:6 caregivers per active client
Same-caregiver consistency
15%

Caregiver languages

  • Local
  • English

Caregiver vetting

  • ✓ Criminal background check
  • ✓ Drug screening
  • ✓ Driving record check
  • ✓ Reference verification
  • ✓ Annual recertification
  • 📚 34 CE hours/year required

Technology

  • 📱 Caregiver mobile app
  • 📍 Electronic Visit Verification (GPS)

Remote monitoring

  • BP

Pricing

ServiceRate
Nursing visit (60 min)73.60 EUR
Physiotherapy at home74.10 EUR
Live-in (per day)264.16 EUR
Palliative (per day)297.39 EUR

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

  • 8% Patient satisfaction
  • 19% Caregiver satisfaction
  • 27% 30-day readmission
  • 3.5 Complaints / 1000 visits

Photos

Nightingales
office
Nightingales
team
Nightingales
caregiver home
Nightingales
fleet

Compliance & safety

Privacy
HIPAA + GDPR compliant
Liability insurance
€5,000,000
Infection control
WHO/ECDC home-care protocol