New Ross Community Hospital

New Ross Community Hospital was established in 1989 by the local community in response to the closure of the District Hospital by the South Eastern Health Board in 1987. The hospital is run by a voluntary Board of Directors, and the day-to-day running is overseen by the Director of Nursing. The hospital relies on contributions from the Health Service Executive, private donations, and resident fees to provide care to its residents.The closure of the District Hospital led to the creation of a Community Hospital in New Ross, which was initiated by a group of local Town Councillors. Despite their efforts to keep the District Hospital open, they were unsuccessful, and the community came together to establish a new hospital. A finance group was formed, and local businesses and medical professionals donated their supplies and services to support the hospital.Today, New Ross Community Hospital provides essential services to the local community. The hospital is committed to providing high-quality care and support to its residents and their families, and it remains an integral part of the community.The hospital caters for 35 patients requiring long or short term non-acute medical care.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 23 Registered nurses
• 24 Licensed practical nurses
• 23 Care assistants
• 10 Physiotherapists

Medical director

Dr. Pereira

Staff turnover

60%

Staff-to-client ratio

1:9 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 41 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol