Milford House Care Home

Milford House care home is a converted Victorian House set in the Duddingston Area of Edinburgh, offering a caring and nurturing setting where residents can live, relax and thrive.The beautiful building provides 24 hour nursing care for up to 30 residents within single and double occupancy bedrooms. Rooms vary in shape and size, in keeping with the traditional build of the home, and residents are able to personalise their surroundings to make their space as homely as possible.Situated over several floors, all with lift access, the home is equipped with a variety of lounge and quiet areas for residents to relax in. For those seeking a more social setting, the larger social rooms are available for people to enjoy the vibrant atmosphere amongst company of friends and family.Milford House care home offers professional care and support, with 24 hour on site Registered nurse cover, a highly trained care team and a full catering, domestic and activities staff group, the home is well equipped to cater for the physical, emotional and spiritual wellbeing of each of it's residents. The team are passionate and dedicated to creating a personalised experience for every resident, understanding that the needs of no two residents are the sameAs well as nursing care, the home also caters for patients with Alzheimer's disease and dementia, those requiring respite care, palliative care and rehabilitation.The food at Milford House is of high quality, and meals are prepared in-house by trained cooks catering for individual choices, preferences and dietary needs. The team pride themselves in preparing fresh, home cooked, nutritious meals with a menu that is regularly rotated and refreshed. Residents are able to enjoy a variety of choices and there is something to suit all tastes.Milford has close links with the community with the local church and local nursery school amongst the groups who regularly visit the home. The home has access to a mini-bus for trips to the theatre and other day trips, to enable the activities programme; which involves both in-house activities and excursions- ensuring there is always something to look forward to. All residents have the choice of how they would like to spend their time and are able to opt in or out of the activities as they wish.Additional services available at Milford House include: hairdressers, podiatry, dietetics and other specialist services, newspaper delivery service, support from community psychiatric nurses and wheelchair services.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 24 Registered nurses
• 16 Licensed practical nurses
• 45 Care assistants
• 3 Physiotherapists

Medical director

Dr. Schmidt

Staff turnover

60%

Staff-to-client ratio

1:4 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 30 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol