Gracewell of Chingford

Nestled in the heart of Waltham Forest, Gracewell of Chingford offers a haven of compassionate care for older adults. Their dedicated team understands the unique needs of each individual and strives to create a warm and supportive environment where residents can thrive. With a focus on person-centered care, Gracewell of Chingford tailors its services to meet the physical, emotional, and social needs of its residents. Their highly skilled staff provides a range of services, including: 24-hour nursing care: Ensuring residents receive the necessary medical attention around the clock. Residential care: Offering comfortable and stylish accommodation with a variety of amenities. Dementia care: Providing specialised support for individuals living with dementia. Respite care: Offering short-term stays for those needing temporary care or support. End-of-life care: Delivering compassionate and dignified care for those nearing the end of their lives. Gracewell of Chingford is committed to creating a vibrant and engaging community for its residents. They offer a diverse range of activities and events, catering to individual interests and abilities. From arts and crafts to gardening and music therapy, there's something for everyone to enjoy.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 12 Registered nurses
• 14 Licensed practical nurses
• 29 Care assistants
• 3 Physiotherapists

Medical director

Dr. Romero

Staff turnover

60%

Staff-to-client ratio

1:4 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 38 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol