Galgorm Care Home

Galgorm Care Home, part of Four Seasons Health Care, is a renovated Gregorian-style building located in Ballymena. The team at Galgorm offer nursing care and palliative/end-of-life for residents with complex and/or long-term medical conditions, as well as specialist care for residents with mental health conditions and learning disabilities and respite care for the loved ones of residents who are in need of a break.The team are dedicated to helping their residents maintain a good quality of life at Galgorm and actively encourage them to take part in all decisions that concern them. The team strive to make their residents with life-limited conditions as comfortable as possible, as well as support their residents with mental health conditions to improve their mental wellbeing, build up their independence and help them to progress to supported living or their own home.The residents at Galgorm enjoy a busy activities programme which includes days out and entertainer visits. The home is also close to two parks which are available for the residents to enjoy with one another and their loved ones. Four Seasons Health Care strive to make each home as comfortable as possible with the following facilities at Galgorm:Pets by agreementShared rooms availableLiftsConservatoryPatioTV point in all roomsPhone point in all roomsMinibus or other transportTHIS CARE HOME IS A MEMBER OF THE IHCP NORTHERN IRELAND.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 24 Registered nurses
• 29 Licensed practical nurses
• 22 Care assistants
• 7 Physiotherapists

Medical director

Dr. Schmidt

Staff turnover

60%

Staff-to-client ratio

1:8 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 34 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol