Dimensions

Dimensions in Reading is a multi-disciplinary healthcare practice dedicated to providing comprehensive and compassionate care to patients in the Reading area. Their team of experienced healthcare professionals offers a wide range of services, including: General Practice: Consultations, health checks, vaccinations, and chronic disease management. Physiotherapy: Treatment for musculoskeletal pain, injuries, and rehabilitation. Podiatry: Foot care, including treatment for corns, calluses, and ingrown toenails. Counselling: Individual and group therapy for mental health concerns. Nutritional Therapy: Personalised dietary advice to support overall health and wellbeing. Dimensions in Reading prioritises a holistic approach to healthcare, focusing on the individual needs of each patient. They believe in empowering patients to take an active role in their own health and wellbeing.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 15 Registered nurses
• 33 Licensed practical nurses
• 20 Care assistants
• 10 Physiotherapists

Medical director

Dr. Romero

Staff turnover

60%

Staff-to-client ratio

1:5 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 49 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol