Cera Care

Cera Care Colchester is a dedicated healthcare provider offering a wide range of services to the local community. Their team of experienced and compassionate professionals is committed to providing high-quality, person-centered care in a warm and welcoming environment. Whether you require support with daily living activities, complex medical needs, or simply companionship, Cera Care Colchester can tailor their services to meet your individual requirements. They offer a comprehensive range of care options, including: Domiciliary care: Providing support with daily tasks such as bathing, dressing, medication reminders, and meal preparation. Live-in care: Offering round-the-clock support and companionship for individuals who require constant assistance. Respite care: Providing temporary relief for family caregivers, allowing them to take a break and recharge. End-of-life care: Offering compassionate and dignified care for individuals nearing the end of their lives. Cera Care Colchester is committed to providing a high standard of care, ensuring that their clients feel safe, respected, and empowered to live their lives to the fullest. Their team is passionate about making a positive difference in the lives of those they serve.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 16 Registered nurses
• 16 Licensed practical nurses
• 23 Care assistants
• 3 Physiotherapists

Medical director

Dr. Pereira

Staff turnover

60%

Staff-to-client ratio

1:4 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 34 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol