Blackheath Brain Injury Rehabilitation Centre

The Blackheath Brain Injury Therapy Centre in South East London has expertise in the treatment of individuals suffering from physical and cognitive disabilities, as well as neuropsychiatric problems, as a consequence of a brain injury or another neurological condition. The centre provides assessment, rehabilitation, support, and care for adults over 18 years who have suffered an acquired brain injury or who have other complex neurological disorders. Patients may present with a number of neurological conditions including those resulting from a brain tumour, stroke, inflammatory and infective conditions, subarachnoid haemorrhage, traumatic brain injury, or brain injury as a result of COVID-19. In addition, those detained under the Mental Health Act or under a DoLS order may also be treated at the centre.There are 34 beds at the centre which are split over two wards, along with an accessible therapy kitchen, a gymnasium, a multi-faith room, and a hydrotherapy pool. There is also leisure and recreational equipment available for service users, as well as access to other external specialist facilities such as seating and assistive technology.The Blackheath team is led by Dr Stefania Bruno, consultant neuropsychiatrist and medical director, and consists of qualified nurses, physiotherapists, occupational therapists, speech and language therapists, clinical psychologists, and social workers. The highly qualified team works together to ensure patients meet their personalised, clearly defined goals and improve their quality of life. In addition, patients also benefit from sessional visits from a rehabilitation consultant as well as a weekly GP ward round.The Active Care Group. Active Care Group is a specialist provider of complex care services for people of all ages across the UK. Offering a fully integrated pathway of support to meet long term and changing needs, Active Care Group's portfolio of services include rehabilitation, residential and supported living, care in the home, respiratory, case management and staffing.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 24 Registered nurses
• 15 Licensed practical nurses
• 34 Care assistants
• 3 Physiotherapists

Medical director

Dr. Romero

Staff turnover

60%

Staff-to-client ratio

1:8 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 42 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol