Active Care Group

Active Care Group is a leading provider of rehabilitative services and complex care for children, adolescents, and adults. Active Care Group prioritises improving the quality of life of their residents by delivering a high quality of care that is patient-focused and holistic, through innovative measures. Established in 2019, the Active Care Group consists of 40+ care home providers, with the goal of creating an integrated network of progressive, specialist health care to deliver unique complex and rehabilitative care. Active Care Group prides itself on providing residents with a fully supportive pathway and continuous support, from hospital to accommodation, and providing options for long-term needs that may change over time. The Group has a portfolio of healthcare providers in England, Scotland, and Wales, including Care in the Home, Christchurch Rehabilitation Services, Jane Lewis Healthcare Recruitment Solutions, Remeo Respiratory Services, and Residential and Supported Living.The Group has over three decades of experience in providing knowledge and expertise in the management of complex conditions such as learning disabilities, epilepsy, spinal injury, brain injury, neurological conditions, and respiratory conditions.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 20 Registered nurses
• 23 Licensed practical nurses
• 32 Care assistants
• 7 Physiotherapists

Medical director

Dr. Romero

Staff turnover

60%

Staff-to-client ratio

1:8 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 46 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol