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Lily Luo
Trust score 8/100

Lily Luo

Counselling · Melbourne

👤 6 years of experience

2,463+ Patients seen
6 Years in practice
6 Publications
3 Languages spoken

About

Lily Luo is a Senior Counsellor offering telehealth services. She is fluent in English, Cantonese, and Mandarin. Lily is experienced in providing counselling support to individuals of various ages, both in group and one-on-one settings. She has worked extensively with clients experiencing trauma, substance use, anxiety, depression, interpersonal difficulties, and other challenges.
Lily’s approach is holistic and intuitive, aimed at helping individuals develop a deeper understanding of themselves. In addition to her counselling role, she also works as a specialist family violence practitioner, supporting individuals and families in crisis.
Lily holds a Master of Counselling, a Graduate Diploma of Psychological Science, and a Bachelor of Arts (Psychology). She is a member of the Australian Counselling Association (ACA).

“Evidence-based care tailored to each patient — taking the time to explain options and shared decisions.”

— Lily Luo

Education & training

  1. 2010–2016 MD · Medicine and Surgery
    Universidad Complutense de Madrid, Melbourne (AU)
  2. 2016–2020 Residency · Counselling
    Universidad Complutense de Madrid, Melbourne (AU)
  3. 2020–2021 Fellowship · Subspecialty training
    Charité Berlin, DE

Career & appointments

  1. 2020-09–2021-08 Junior consultant
    Universidad Complutense de Madrid Teaching Hospital — Counselling

Licenses & insurance

Medical licenses

AU — Organización Médica Colegial de España (OMC)
#AU-347131 active · expires 2028-12-31

Board certifications

European Board of Counselling
#EB-02CD08FE · issued 2021 · renewal 2031
Malpractice insurance: Generali Healthcare · 5,000,000 EUR coverage · No claims on file

Procedures performed

ProcedureCodeLifetime count
GP consultation 99213 2,097
Annual physical exam 99395 935
Vaccination administration 90471 1,415
Minor procedure (skin) 17110 592

Services & pricing

ServiceDurationModalityPrice
New patient consultation (60m) 60 min in_clinic|telemed 180.00 EUR
Follow-up consultation (30m) 30 min in_clinic|telemed|phone 90.00 EUR
Vaccination administration 30 min in_clinic 630.00 EUR
Minor procedure (skin) 120 min in_clinic 720.00 EUR

Office, team & in practice

Lily Luo
HEADSHOT
Lily Luo in consultation
IN OFFICE
Lily Luo with the team
WITH TEAM
Lily Luo at a conference
CONFERENCE

Videos

introduction · 106s
Meet Lily Luo

Research & publications

h-index: 19 · i10: 6

  1. Outcomes of Counselling in adults — a multi-centre cohort
    Lily Luo, et al. · European Journal of Medicine, 2025
    DOI: 10.9453/euroclin.2025.0 · PMID: 37872697 · cited by 57
  2. European registry analysis of Counselling outcomes
    Lily Luo, et al. · European Journal of Medicine, 2024
    DOI: 10.1719/euroclin.2024.1 · PMID: 36963279 · cited by 91
  3. Outcomes of Counselling in adults — a multi-centre cohort
    Lily Luo, et al. · European Journal of Medicine, 2023
    DOI: 10.2351/euroclin.2023.2 · PMID: 31441624 · cited by 125

Invited talks

  • Practical updates in Counselling European Annual Congress (Counselling) · Vienna · 2024 · invited
  • Single-centre experience in Counselling National Society Meeting · Melbourne · 2023 · oral abstract

Awards & memberships

Awards

  • 🏆 Top-rated Counselling — Melbourne · EuroClinics Patient Choice · 2025 · regional

Society memberships

  • WONCA Europe — Family Doctors — Member · Since 2021
  • national college of family doctors — Member · Since 2021
  • European Union of Medical Specialists (UEMS) — Member · Since 2021

Articles by this doctor

  • Patient education Patient guide to Counselling
  • Awareness When should you see a counselling?

For international patients

Coordinator
Patient liaison · lily.luo@euroclinics.example

Location

1 tag

Patient reviews

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Recent reviews

  • ★★★★★ ✓ Verified
    Very thorough first visit — explained every step. Booking was easy and the staff were welcoming.
    Anna B.
  • ★★★★★ ✓ Verified
    Took time to listen and reviewed all my previous results. I would absolutely recommend.
    Marco V.
  • ★★★★☆ ✓ Verified
    Professional and knowledgeable. Wait on the day was a bit long, otherwise excellent.
    Helena F.