About this clinic
Portobello Behavioural Health is the UK's leading provider of customised mental health solutions. Portobello takes pride in delivering personalised approaches to mental health and addiction challenges for clients and their families.
What sets Portobello apart is its commitment to flexibility and individualised care. The organisation avoids imposing a standardised model and refrains from prescribing specific treatment modalities. Instead, Portobello's dedicated and discrete team meets clients where they are, recognising and addressing the unique goals and challenges each individual brings to the table.
The team at Portobello annually provides over 3000 hours of counselling, supporting more than 300 clients with over 20,000 hours of coaching. The unique structure of the full-time case management team allows for dedicated support to up to 30 clients concurrently. Regardless of location, whether in New York, Amsterdam, Johannesburg, Riyadh, Kuala Lumpur, or elsewhere, Portobello is ready to work with clients both in person and online. The Portobello Behavioural Health Surrey office is located in Brighter Spaces at 54 Quarry Street in Guildford.
Portobello arranges and coordinates appointments and translates complex clinical language into easily understood directions. Accountability is an important part of Portobello's approach, as the team works closely with clients to keep them on track with the changes they commit to making.
In the partnership with clients, the Portobello team prioritise the development and implementation of clinically robust treatment plans. The organisation understands the importance of risk minimisation, and its dynamic review process allows for rapid action when necessary.
Treatments & services
Comprehensive care across multiple specialties · transparent pricing · free 24-hour cancellation · insurance pre-checked before your visit.
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Cardiology
From €120Heart health screening and treatment by board-certified cardiologists.
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Ophthalmology
From €80Full eye examinations, vision correction, and laser surgery.
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Dental Care
From €50Preventive, cosmetic, and restorative dentistry for all ages.
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Surgery
From €350Minimally-invasive surgical procedures with rapid recovery.
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Orthopedic
From €100Joint, bone, and muscle care including sports injury rehabilitation.
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Neurology
From €150Diagnosis and treatment of nervous system disorders.
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Dermatology
From €70Skin health, cancer screening, and aesthetic procedures.
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General Medicine
From €60Primary care consultations and health check-ups.
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Amenities
Patient-first comforts that turn a visit into a positive experience.
- Free Wi-Fi High-speed internet across the entire clinic
- On-site Pharmacy Prescriptions dispensed before you leave
- Cafeteria Light meals and refreshments on every floor
- Wheelchair Access Step-free entry · lifts · wide doors throughout
- Multilingual Reception EN · DE · FR · ES · IT spoken at the desk
- Breastfeeding Room Private space with changing facilities
- Extended Hours Evening and weekend appointments available
- Sterile Protocols Surgical-grade sterilisation, audited twice yearly
Our doctors
- Dr. Victor James Head of Orthopedist Department
- Dr. Philips Rownd Gynecologist
- Dr. Jonathon Ronan Head of Cardiology Department
- Dr. Jane Ronan Pediatric Nutritionist
Inside the clinic
Insurance & payment
Verify your plan in 30 seconds · direct billing with major European insurers · no surprise fees, itemised invoicing every time.
- A AOK Direct billing
- T TK Direct billing
- B Barmer Direct billing
- D DAK Direct billing
- AC Allianz Care Direct billing
- BG Bupa Global Reimbursement
- CG Cigna Global Direct billing
- AP Axa PPP Direct billing
- VH Vitality Health Reimbursement
- IE IMG Europe Reimbursement
- Payment methods
- Card · SEPA · Apple Pay · Google Pay · Bank transfer · Cash
- Currencies
- EUR · USD · GBP · CHF
- Financing & instalments
- Klarna · 0% over 12 months · Healthcare loan