About this clinic
NHS Resolution is a national organization responsible for managing and resolving complaints and concerns about the NHS in England. They also provide support and advice to NHS staff and patients.
If you have a concern about the NHS, you can contact NHS Resolution in the following ways:
- Online: You can submit a complaint form online through the NHS Resolution website.
- By phone: You can call NHS Resolution on 0300 311 22 33.
- By post: You can write to NHS Resolution at:
NHS Resolution Citygate Gallowgate Newcastle upon Tyne NE1 4PA
NHS Resolution will investigate your complaint and try to resolve it fairly and quickly. They will keep you informed throughout the process and will let you know the outcome of their investigation.
Treatments & services
Comprehensive care across multiple specialties · transparent pricing · free 24-hour cancellation · insurance pre-checked before your visit.
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Cardiology
From €120Heart health screening and treatment by board-certified cardiologists.
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Ophthalmology
From €80Full eye examinations, vision correction, and laser surgery.
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Dental Care
From €50Preventive, cosmetic, and restorative dentistry for all ages.
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Surgery
From €350Minimally-invasive surgical procedures with rapid recovery.
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Orthopedic
From €100Joint, bone, and muscle care including sports injury rehabilitation.
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Neurology
From €150Diagnosis and treatment of nervous system disorders.
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Dermatology
From €70Skin health, cancer screening, and aesthetic procedures.
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General Medicine
From €60Primary care consultations and health check-ups.
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Amenities
Patient-first comforts that turn a visit into a positive experience.
- Free Wi-Fi High-speed internet across the entire clinic
- On-site Pharmacy Prescriptions dispensed before you leave
- Cafeteria Light meals and refreshments on every floor
- Wheelchair Access Step-free entry · lifts · wide doors throughout
- Multilingual Reception EN · DE · FR · ES · IT spoken at the desk
- Breastfeeding Room Private space with changing facilities
- Extended Hours Evening and weekend appointments available
- Sterile Protocols Surgical-grade sterilisation, audited twice yearly
Our doctors
- Dr. Victor James Head of Orthopedist Department
- Dr. Philips Rownd Gynecologist
- Dr. Jonathon Ronan Head of Cardiology Department
- Dr. Jane Ronan Pediatric Nutritionist
Inside the clinic
Insurance & payment
Verify your plan in 30 seconds · direct billing with major European insurers · no surprise fees, itemised invoicing every time.
- A AOK Direct billing
- T TK Direct billing
- B Barmer Direct billing
- D DAK Direct billing
- AC Allianz Care Direct billing
- BG Bupa Global Reimbursement
- CG Cigna Global Direct billing
- AP Axa PPP Direct billing
- VH Vitality Health Reimbursement
- IE IMG Europe Reimbursement
- Payment methods
- Card · SEPA · Apple Pay · Google Pay · Bank transfer · Cash
- Currencies
- EUR · USD · GBP · CHF
- Financing & instalments
- Klarna · 0% over 12 months · Healthcare loan