Three Trees

Three Trees Medical Centre is a modern, patient-focused practice located in the heart of the East Riding of Yorkshire. Their dedicated team of healthcare professionals provides a comprehensive range of services to meet the needs of the local community. The centre offers a welcoming and comfortable environment, with a strong emphasis on patient care and continuity. Their experienced GPs and nurses are committed to providing high-quality, evidence-based care, tailored to each individual's needs. Three Trees Medical Centre offers a wide range of services, including: General practice consultations: For all your healthcare needs, from routine check-ups to chronic disease management. Child health: Dedicated services for children, including immunisations, developmental checks, and minor illness management. Women's health: Comprehensive care for women of all ages, including cervical screening, contraception advice, and pregnancy care. Mental health: Support and treatment for a range of mental health conditions, including anxiety, depression, and stress. Minor surgery: Procedures such as mole removal, joint injections, and wound care. Travel health: Advice and vaccinations for travellers. Health promotion and education: Information and support to help patients make informed choices about their health. The centre also offers a range of online services, including appointment booking, repeat prescription ordering, and access to medical records.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 12 Registered nurses
• 22 Licensed practical nurses
• 21 Care assistants
• 3 Physiotherapists

Medical director

Dr. Romero

Staff turnover

60%

Staff-to-client ratio

1:4 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 42 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol