Eastbrook House

Eastbrook House is a welcoming and comfortable care home located in Enfield, United Kingdom. The home provides a range of care services for older adults, including residential care, dementia care, and respite care. Eastbrook House is committed to providing high-quality care in a safe and supportive environment. The home has a team of experienced and qualified staff who are dedicated to providing residents with the best possible care. The staff are passionate about their work and are committed to making a positive difference in the lives of the residents. Eastbrook House also has a range of amenities and activities to help residents stay active and engaged. These include a beautiful garden, a comfortable lounge, and a variety of social events and outings. If you are looking for a care home for yourself or a loved one, Eastbrook House is a great option. The home provides a warm and welcoming environment where residents can feel at home. The staff are dedicated to providing high-quality care and support, and the home has a range of amenities and activities to help residents stay active and engaged.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 19 Registered nurses
• 28 Licensed practical nurses
• 27 Care assistants
• 10 Physiotherapists

Medical director

Dr. Schmidt

Staff turnover

60%

Staff-to-client ratio

1:5 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 37 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol