Carnalea Care Home

Carnalea Care Home, part of Four Seasons Health Care, is a purpose-built home overlooking a golf-course near Bangor's beaches. Carnalea offers nursing care for residents with complex medical conditions, as well as specialist care for residents with mental health conditions and learning disabilities. The team of specialists also provide neurological care and rehabilitation for residents with physical disabilities caused by neurological conditions, day care for those who only need top-up care and respite care for loved ones in need of a break.The team are passionate about helping their residents maintain a good quality of life in the home, as such residents are provided with an activities programme that includes regular visits from local schools and churches. The team of mental health specialists help their residents with mental health conditions improve their mental wellbeing, develop their independence and help them to progress to supported living or their own home.Four Seasons Health Care strive to make each home as comfortable as possible with the following facilities at Carnalea:Pets by agreementLiftsGardenPatioConservatoryTV point in all roomsPhone point in all roomsShop on siteTHIS CARE HOME IS A MEMBER OF THE IHCP NORTHERN IRELAND.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 27 Registered nurses
• 24 Licensed practical nurses
• 23 Care assistants
• 10 Physiotherapists

Medical director

Dr. Bianchi

Staff turnover

60%

Staff-to-client ratio

1:7 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 37 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol