Bethany Lodge

Bethany Lodge, Kent, is licensed with The National Care Standard Commission and specialises in supporting young adults living with a disability. The care home supports those with a range of conditions including brain injury, spinal injury, epilepsy, neurological conditions, Huntington's disease, degenerative illnesses, as well as other complex needs.The lodge, which opened in 1992, is purpose-built with ground-floor accommodation. There are 24 single occupancy bedrooms, and the showers and toilets are wheelchair accessible. Aids and equipment are also available to suit the needs of people who are highly dependant, and wheelchair accessible cars are available for client trips and appointments. Bethany Lodge offers in-house entertainment, including music sessions and external entertainers.Training and development for employees at Bethany Lodge is a top priority. They are dedicated to providing a learning environment for all staff and are recognised by Investors In People (IIP). It is ensured that TOPPS standards are instilled in new care personnel, and both new and existing staff are encouraged to work towards an NVQ II or III in Health and Social Care.Active Care Group is a specialist provider of complex care services for people of all ages across the UK. Offering a fully integrated pathway of support to meet long term and changing needs, Active Care Group's portfolio of services include rehabilitation, residential and supported living, care in the home, respiratory, case management and staffing.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 22 Registered nurses
• 28 Licensed practical nurses
• 39 Care assistants
• 9 Physiotherapists

Medical director

Dr. Bianchi

Staff turnover

60%

Staff-to-client ratio

1:4 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 48 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol