Mahon Hall (Craigavon)

About

Mahon Hall is a part of Four Seasons Health Care.THIS CARE HOME IS A MEMBER OF THE IHCP NORTHERN IRELAND.

Identity

Legal name: Mahon Hall B.V.
Regulator: National healthcare authority

Coverage area

First visit 3 h

Urgent response 60 min

On-call supervisor 24/7

Service areas

City	Radius
Craigavon	14 km

Services offered

Skilled medical care

Skilled nursing
Complex wound care
Ostomy care
Catheter care
Medication administration
Phlebotomy

Therapies at home

Physiotherapy

Specialty programmes

Palliative
Dementia care
Postnatal
Post-op: joint replacement
Post-op: cardiac surgery
Chronic: CHF
Chronic: COPD
Chronic: diabetes

Non-medical / companion

Personal care (bath/dress/grooming)
Diabetic meals
Light housekeeping
Transport to appointments
Companionship
Overnight care
Respite for family caregivers

Team & vetting

27 Registered nurses
31 Licensed practical nurses
40 Care assistants
6 Physiotherapists

Medical director: Dr. Pereira
Staff turnover: 60%
Staff-to-client ratio: 1:5 caregivers per active client
Same-caregiver consistency: 15%

Caregiver languages

Local
English

Caregiver vetting

✓ Criminal background check
✓ Drug screening
✓ Driving record check
✓ Reference verification
✓ Annual recertification
📚 41 CE hours/year required

Technology

📱 Caregiver mobile app
📍 Electronic Visit Verification (GPS)

Remote monitoring

BP

Pricing

Service	Rate
Nursing visit (60 min)	71.58 EUR
Physiotherapy at home	73.08 EUR
Live-in (per day)	363.42 EUR
Palliative (per day)	254.85 EUR

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

8% Patient satisfaction
19% Caregiver satisfaction
27% 30-day readmission
3.5 Complaints / 1000 visits

Photos

office

team

caregiver home

fleet

Compliance & safety

Privacy: HIPAA + GDPR compliant
Liability insurance: €5,000,000
Infection control: WHO/ECDC home-care protocol

Mahon Hall