24/7 on-call ISO 9001:2015
CHAP-Equiv (national)
HomeCare Madrid 24/7
📍 Based in Madrid
private (founder-owned) · founded 2018 · licence CCAA-MAD-HC-2018-0042
About
24/7 home-nursing service across the Madrid metropolitan area. Post-op care, palliative support, IV antibiotics at home, and 1:1 dementia care.
- Legal name
- HomeCare Madrid 24/7 S.L.
- Regulator
- Consejería de Sanidad de la Comunidad de Madrid
Coverage area
| City | Radius |
|---|---|
| Madrid (centro) | 10 km |
| Alcalá de Henares | 8 km |
| Móstoles | 6 km |
| Getafe | 6 km |
| Leganés | 5 km |
- 4 h First visit response
- 45 min Urgent response
- 24/7 On-call supervisor
Services offered
Skilled medical care
- Skilled nursing
- IV therapy at home
- Complex wound care
- NPWT (negative-pressure)
- Ostomy care
- Catheter care
- Tube feeding (NG/PEG/J)
- Ventilator care
- Tracheostomy care
- Home dialysis support
- Medication administration
- Phlebotomy
- Point-of-care diagnostics
Therapies at home
- Physiotherapy
- Occupational therapy
- Speech therapy
- Respiratory therapy
- Cardiac rehab
- Stroke rehab
Specialty programmes
- Palliative
- Hospice / end-of-life
- Dementia care
- Pediatric homecare
- Postnatal
- Lactation consulting
- Post-op: hip/knee replacement
- Post-op: cardiac surgery
- Post-op: bariatric
- Post-op: transplant outpatient
- Chronic: CHF
- Chronic: COPD
- Chronic: diabetes
- Chronic: CKD
Non-medical / companion
- Personal care (bath/dress/grooming)
- Renal-diet meals
- Diabetic meals
- Mechanical-soft meals
- Light housekeeping
- Transport to appointments
- Companionship
- Pet care assistance
- Live-in care
- Overnight care
- Respite for family caregivers
Team & vetting
- 18 Registered nurses
- 24 Licensed practical nurses
- 36 Care assistants
- 8 Physiotherapists
- 5 Occupational therapists
- 3 Speech therapists
- Medical director
- Dr. Pablo Romero (geriatrician)
- Staff turnover
- 11% (sector avg 38%)
- Staff-to-client ratio
- 1:6 caregivers per active client
- Same-caregiver consistency
- 84%
Caregiver languages
- Spanish (all)
- English (28)
- French (6)
- Portuguese (5)
- Arabic (4)
- Romanian (3)
Caregiver vetting
- ✓ Criminal background check
- ✓ Drug screening
- ✓ Driving record check
- ✓ Reference verification
- ✓ Annual recertification
- 📚 40 CE hours/year required
Technology
- 📱 Caregiver mobile app
- 👨👩👧 Family portal (real-time updates)
- 📍 Electronic Visit Verification (GPS)
- 💊 Medication reminders system
- 📺 Telehealth kit provided
- 🆘 Medical alert pendants
Remote monitoring
- BP
- glucose
- O2
- weight
- fall detection
Pricing
| Service | Rate |
|---|---|
| Nursing visit (60 min) | 65.00 EUR |
| Physiotherapy session at home | 75.00 EUR |
| Live-in care (per day) | 320.00 EUR |
| Overnight nurse (10h) | 240.00 EUR |
| Post-op recovery package (10 days) | 1,450.00 EUR |
| Palliative care (per day) | 250.00 EUR |
Holiday premium: 25% · Minimum shift: 2 h
LTCI accepted: Mapfre LTCI · DKV LTCI · Adeslas Plus
Quality metrics
- 96% Patient satisfaction
- 89% Caregiver satisfaction
- 9% 30-day readmission
- 0.4 Complaints / 1000 visits
Photos
Compliance & safety
- Privacy
- HIPAA + GDPR compliant
- Liability insurance
- €5,000,000
- Incident reporting
- 24h to family + 48h regulator
- Infection control
- WHO/ECDC home-care protocol