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24/7 on-call ISO 9001:2015 CHAP-equivalent

Loughview Fold

Based in London

private · founded 2022 · licence HC-GB-4756

★ 4.92 · 52 reviews

About

Loughview Fold is a supported housing development for service users above the age of 55, who may live with dementia. Based in Holywood, Loughview Fold contains 28 one-bedroom or two-bedroom apartments with internet access, free laundry and parking facilities. Loughview is also well located and has easy access to supermarkets, leisure facilities, and public transport.The Loughview Fold apartments are serviced by the Radius Connect 24 assistance team and are also registered with the EMI residential scheme. Loughview Fold residents can enjoy organised social events including monthly storyteller night, lunch outings, and weekly morning coffees.

Identity

Legal name
Loughview Fold B.V.
Regulator
National healthcare authority

Coverage area

First visit 7 h
Urgent response 36 min
On-call supervisor 24/7

Service areas

CityRadius
London 8 km

Services offered

Skilled medical care

  • Skilled nursing
  • IV therapy at home
  • Complex wound care
  • Ostomy care
  • Catheter care
  • Tube feeding (NG/PEG/J)
  • Medication administration
  • Phlebotomy

Therapies at home

  • Physiotherapy
  • Occupational therapy
  • Speech therapy
  • Respiratory therapy

Specialty programmes

  • Palliative
  • Hospice / end-of-life
  • Dementia care
  • Pediatric homecare
  • Postnatal
  • Post-op: joint replacement
  • Post-op: cardiac surgery
  • Chronic: CHF
  • Chronic: COPD
  • Chronic: diabetes

Non-medical / companion

  • Personal care (bath/dress/grooming)
  • Diabetic meals
  • Light housekeeping
  • Transport to appointments
  • Companionship
  • Live-in care
  • Overnight care
  • Respite for family caregivers

Team & vetting

  • 17 Registered nurses
  • 34 Licensed practical nurses
  • 33 Care assistants
  • 4 Physiotherapists
Medical director
Dr. Schmidt
Staff turnover
11%
Staff-to-client ratio
1:9 caregivers per active client
Same-caregiver consistency
88%

Caregiver languages

  • Local
  • English

Caregiver vetting

  • ✓ Criminal background check
  • ✓ Drug screening
  • ✓ Driving record check
  • ✓ Reference verification
  • ✓ Annual recertification
  • 📚 31 CE hours/year required

Technology

  • 📱 Caregiver mobile app
  • 👨‍👩‍👧 Family portal (real-time updates)
  • 📍 Electronic Visit Verification (GPS)

Remote monitoring

  • BP
  • glucose
  • O2

Pricing

ServiceRate
Nursing visit (60 min)59.12 EUR
Physiotherapy at home72.66 EUR
Live-in (per day)261.52 EUR
Palliative (per day)293.95 EUR

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

  • 97% Patient satisfaction
  • 88% Caregiver satisfaction
  • 12% 30-day readmission
  • 1.04 Complaints / 1000 visits

Photos

Loughview Fold
office
Loughview Fold
team
Loughview Fold
caregiver home
Loughview Fold
fleet

Compliance & safety

Privacy
HIPAA + GDPR compliant
Liability insurance
€5,000,000
Infection control
WHO/ECDC home-care protocol