Brookmount

Brookmount Nursing Home, part of Apex Housing Association, is based in a residential area in Londonderry's Coleraine area. The home is nicely decorated and places emphasis on a warm, homely environment and home cooking, making residents feel at home from the day they arrive.Brookmount is equipped with several facilities, including a fully fitted hairdressing room, a lounge on each floor, dining room on each floor, open plan seating areas, activity room with kitchen, guest bedrooms, a visitors room and a family room. This allows residents plenty of space to socialise or relax as they wish.Residents are Brookmount are offered several activities such as arts & crafts, reading and watching films together. Residents are also regularly treated to performances including dancers, local singers and performances from local performing art schools.The team at Brookmount are passionate about providing excellent quality care. The staff care for every person who walks through the door according to their individual needs, with plenty of experience in working in a care environment, the team are kind and empathetic and work hard to create a happy environment for all.Applications for Brookmount can be made by social services, a general practitioner or a care manager.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 20 Registered nurses
• 13 Licensed practical nurses
• 42 Care assistants
• 3 Physiotherapists

Medical director

Dr. Romero

Staff turnover

60%

Staff-to-client ratio

1:6 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 38 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol