Elder Home Care

Finding reliable and compassionate care for ageing loved ones can feel overwhelming. This service understands the unique needs of elderly individuals and provides personalised care within the comfort of their own homes. It focuses on enhancing the quality of life for seniors while offering peace of mind to their families. This service believes in a holistic approach to care, addressing not only the physical well-being of your loved one but also their emotional and social needs. Caregivers are trained to assist with a variety of daily tasks, from personal hygiene and medication reminders to meal preparation and light housekeeping. They also provide companionship and engage seniors in meaningful activities to keep them active and stimulated. The team consists of experienced and dedicated caregivers who are passionate about providing compassionate care. They undergo rigorous background checks and receive ongoing training to ensure they are equipped with the skills and knowledge to meet the diverse needs of their clients. This service prioritises building strong relationships based on trust and respect between caregivers and the individuals they support.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 26 Registered nurses
• 19 Licensed practical nurses
• 40 Care assistants
• 5 Physiotherapists

Medical director

Dr. van Dam

Staff turnover

60%

Staff-to-client ratio

1:4 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 48 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol