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Absolute Care Service

Based in Epsom

private · founded 2018 · licence HC-GB-7255

About

Absolute Care Services understands that selecting the right care for an individual or a loved one can be a challenging process. The dedicated team of support workers is committed to delivering compassionate and personalised care that integrates seamlessly into daily life. The flexibility of home care allows clients to only pay for the assistance they need, with services starting from a minimum of one hour. For those requiring continuous support, live-in care provides round-the-clock assistance in the comfort of the home, often at a lower cost than residential care. This approach ensures that clients receive tailored care without the additional expenses associated with accommodation and facilities in a care home. Home care offers the advantage of personalised attention, with support workers designing care plans specific to each individual’s requirements. Whether providing help with daily tasks, managing medication, or offering companionship, home care enables individuals to maintain their routines and lifestyle while receiving dedicated support. In contrast, residential care typically involves higher costs as it includes accommodation, meals, and other services. The nature of residential care often requires staff to divide their attention among multiple residents, potentially resulting in less personalised care. While residential facilities can provide a communal environment, they may not match the one-on-one attention available through home care. Absolute Care Services takes pride in offering cost-effective and tailored care solutions that prioritise the comfort and well-being of clients in their own homes. The team is dedicated to guiding individuals through the decision-making process, ensuring the right care option is chosen to meet their specific needs. Whether providing a few hours of support weekly or comprehensive live-in care, Absolute Care Services remains committed to delivering high-quality, personalised care.

Identity

Legal name
Absolute Care Service B.V.
Regulator
National healthcare authority

Coverage area

First visit 3 h
Urgent response 64 min
On-call supervisor 24/7

Service areas

CityRadius
Epsom 7 km

Services offered

Skilled medical care

  • Skilled nursing
  • Complex wound care
  • Ostomy care
  • Catheter care
  • Medication administration
  • Phlebotomy

Therapies at home

  • Physiotherapy

Specialty programmes

  • Palliative
  • Dementia care
  • Postnatal
  • Post-op: joint replacement
  • Post-op: cardiac surgery
  • Chronic: CHF
  • Chronic: COPD
  • Chronic: diabetes

Non-medical / companion

  • Personal care (bath/dress/grooming)
  • Diabetic meals
  • Light housekeeping
  • Transport to appointments
  • Companionship
  • Overnight care
  • Respite for family caregivers

Team & vetting

  • 10 Registered nurses
  • 21 Licensed practical nurses
  • 28 Care assistants
  • 9 Physiotherapists
Medical director
Dr. Bianchi
Staff turnover
60%
Staff-to-client ratio
1:8 caregivers per active client
Same-caregiver consistency
15%

Caregiver languages

  • Local
  • English

Caregiver vetting

  • ✓ Criminal background check
  • ✓ Drug screening
  • ✓ Driving record check
  • ✓ Reference verification
  • ✓ Annual recertification
  • 📚 32 CE hours/year required

Technology

  • 📱 Caregiver mobile app
  • 📍 Electronic Visit Verification (GPS)

Remote monitoring

  • BP

Pricing

ServiceRate
Nursing visit (60 min)70.72 EUR
Physiotherapy at home77.30 EUR
Live-in (per day)256.24 EUR
Palliative (per day)292.03 EUR

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

  • 8% Patient satisfaction
  • 19% Caregiver satisfaction
  • 27% 30-day readmission
  • 3.5 Complaints / 1000 visits

Photos

Absolute Care Service
office
Absolute Care Service
team
Absolute Care Service
caregiver home
Absolute Care Service
fleet

Compliance & safety

Privacy
HIPAA + GDPR compliant
Liability insurance
€5,000,000
Infection control
WHO/ECDC home-care protocol