Whiteabbey Care Home

Whiteabbey Care Home in Newtownabbey, Northern Ireland is located in a peaceful setting near the seafront, with easy access to the A2. It is surrounded by nature, with vast garden grounds and lovely trees, as well as easy access to local amenities and public transport.Types of care available:NursingRespitePalliativeThe 24-hour nursing care team is able to provide support for those with complex medical needs and give respite care, allowing for family and friends to have a well-earned break. Residents can participate in many activities to provide them with fulfilling days, ranging from visits from churches and other community groups to performances by local entertainers and visits from school volunteers.Whiteabbey Care Home offers a range of benefits, including the following:Choice of loungesLiftsOwn furniture if requiredTV points in all roomsWiFiThe garden and patioClose to local shops and public transport.Wheelchair accessThe catering team provides the residents with varied and nutritious meals using fresh and seasonal ingredients. Snacks and fresh fruit are always available, and there is fresh home baking every day. Residents are also treated to a pampering session in the hair salon and are able to spend time relaxing in the serenity of the garden grounds. There is always plenty to do, with activities being put on frequently, and there is always somebody to chat to.Whiteabbey is a part of Four Seasons Health Care.This care home is a member of the IHCP of Northern Ireland.

Services offered

Skilled medical care

• Skilled nursing
• Complex wound care
• Ostomy care
• Catheter care
• Medication administration
• Phlebotomy

Therapies at home

• Physiotherapy

Specialty programmes

• Palliative
• Dementia care
• Postnatal
• Post-op: joint replacement
• Post-op: cardiac surgery
• Chronic: CHF
• Chronic: COPD
• Chronic: diabetes

Non-medical / companion

• Personal care (bath/dress/grooming)
• Diabetic meals
• Light housekeeping
• Transport to appointments
• Companionship
• Overnight care
• Respite for family caregivers

Team & vetting

• 10 Registered nurses
• 27 Licensed practical nurses
• 46 Care assistants
• 5 Physiotherapists

Medical director

Dr. Schmidt

Staff turnover

60%

Staff-to-client ratio

1:4 caregivers per active client

Same-caregiver consistency

15%

Caregiver languages

• Local
• English

Caregiver vetting

• ✓ Criminal background check
• ✓ Drug screening
• ✓ Driving record check
• ✓ Reference verification
• ✓ Annual recertification
• 📚 40 CE hours/year required

Technology

• 📱 Caregiver mobile app
• 📍 Electronic Visit Verification (GPS)

Remote monitoring

• BP

Pricing

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

• 8% Patient satisfaction
• 19% Caregiver satisfaction
• 27% 30-day readmission
• 3.5 Complaints / 1000 visits

Photos

Compliance & safety

Privacy

HIPAA + GDPR compliant

Liability insurance

€5,000,000

Infection control

WHO/ECDC home-care protocol