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24/7 on-call ISO 9001:2015

The Old Rectory

Based in Devon

private · founded 2017 · licence HC-GB-790

About

Nestled amidst the rolling hills of Devon, The Old Rectory offers a serene and supportive environment for patients seeking respite and rehabilitation. This historic building, steeped in charm and character, has been meticulously transformed into a modern healthcare facility, seamlessly blending contemporary amenities with the timeless elegance of its past. At The Old Rectory, each patient receives personalised care tailored to their unique needs. A dedicated team of healthcare professionals, including experienced nurses, physiotherapists, and occupational therapists, work collaboratively to create a comprehensive treatment plan that promotes physical, emotional, and cognitive well-being. Whether recovering from surgery, managing a chronic illness, or simply seeking a rejuvenating escape, patients can find solace and support within the walls of this tranquil haven. The Old Rectory's commitment to holistic wellness extends beyond clinical care. Lush gardens and peaceful courtyards provide opportunities for gentle exercise and mindful reflection, while comfortable communal spaces foster a sense of community and connection. Nutritious meals prepared with fresh, local ingredients nourish the body and spirit, and a variety of engaging activities cater to diverse interests and abilities.

Identity

Legal name
The Old Rectory Ltd.
Regulator
National healthcare authority

Coverage area

First visit 6 h
Urgent response 77 min
On-call supervisor 24/7

Service areas

CityRadius
Devon 7 km

Services offered

Skilled medical care

  • Skilled nursing
  • Complex wound care
  • Ostomy care
  • Catheter care
  • Medication administration
  • Phlebotomy

Therapies at home

  • Physiotherapy

Specialty programmes

  • Palliative
  • Dementia care
  • Postnatal
  • Post-op: joint replacement
  • Post-op: cardiac surgery
  • Chronic: CHF
  • Chronic: COPD
  • Chronic: diabetes

Non-medical / companion

  • Personal care (bath/dress/grooming)
  • Diabetic meals
  • Light housekeeping
  • Transport to appointments
  • Companionship
  • Overnight care
  • Respite for family caregivers

Team & vetting

  • 12 Registered nurses
  • 20 Licensed practical nurses
  • 37 Care assistants
  • 3 Physiotherapists
Medical director
Dr. Schmidt
Staff turnover
60%
Staff-to-client ratio
1:4 caregivers per active client
Same-caregiver consistency
15%

Caregiver languages

  • Local
  • English

Caregiver vetting

  • ✓ Criminal background check
  • ✓ Drug screening
  • ✓ Driving record check
  • ✓ Reference verification
  • ✓ Annual recertification
  • 📚 30 CE hours/year required

Technology

  • 📱 Caregiver mobile app
  • 📍 Electronic Visit Verification (GPS)

Remote monitoring

  • BP

Pricing

ServiceRate
Nursing visit (60 min)68.14 EUR
Physiotherapy at home77.80 EUR
Live-in (per day)338.06 EUR
Palliative (per day)254.45 EUR

Holiday premium: 25% · Minimum shift: 2 h

LTCI accepted: Major national insurer

Quality metrics

  • 8% Patient satisfaction
  • 19% Caregiver satisfaction
  • 27% 30-day readmission
  • 3.5 Complaints / 1000 visits

Photos

The Old Rectory
office
The Old Rectory
team
The Old Rectory
caregiver home
The Old Rectory
fleet

Compliance & safety

Privacy
HIPAA + GDPR compliant
Liability insurance
€5,000,000
Infection control
WHO/ECDC home-care protocol