Viewpoint
Based in Edinburgh
private · founded 2014 · licence HC-GB-6096
About
Viewpoint in Edinburgh is a healthcare provider dedicated to offering patients exceptional care and support. The team understands that seeking medical attention can sometimes feel daunting, and therefore strives to create a welcoming and comfortable environment for all. Committed to providing a comprehensive range of services, Viewpoint aims to cater to the diverse needs of the local community. Patients can expect a personalised approach to their health, with treatment plans tailored to individual circumstances. Viewpoint believes in empowering patients through knowledge and encourages open communication between individuals and healthcare professionals. By fostering a strong patient-provider relationship, the team aims to ensure a positive and reassuring healthcare experience.
Identity
- Legal name
- Viewpoint B.V.
- Regulator
- National healthcare authority
Coverage area
Service areas
| City | Radius |
|---|---|
| Edinburgh | 13 km |
Services offered
Skilled medical care
- Skilled nursing
- Complex wound care
- Ostomy care
- Catheter care
- Medication administration
- Phlebotomy
Therapies at home
- Physiotherapy
Specialty programmes
- Palliative
- Dementia care
- Postnatal
- Post-op: joint replacement
- Post-op: cardiac surgery
- Chronic: CHF
- Chronic: COPD
- Chronic: diabetes
Non-medical / companion
- Personal care (bath/dress/grooming)
- Diabetic meals
- Light housekeeping
- Transport to appointments
- Companionship
- Overnight care
- Respite for family caregivers
Team & vetting
- 14 Registered nurses
- 20 Licensed practical nurses
- 19 Care assistants
- 5 Physiotherapists
- Medical director
- Dr. Romero
- Staff turnover
- 60%
- Staff-to-client ratio
- 1:8 caregivers per active client
- Same-caregiver consistency
- 15%
Caregiver languages
- Local
- English
Caregiver vetting
- ✓ Criminal background check
- ✓ Drug screening
- ✓ Driving record check
- ✓ Reference verification
- ✓ Annual recertification
- 📚 32 CE hours/year required
Technology
- 📱 Caregiver mobile app
- 📍 Electronic Visit Verification (GPS)
Remote monitoring
- BP
Pricing
| Service | Rate |
|---|---|
| Nursing visit (60 min) | 62.20 EUR |
| Physiotherapy at home | 83.90 EUR |
| Live-in (per day) | 268.20 EUR |
| Palliative (per day) | 270.71 EUR |
Holiday premium: 25% · Minimum shift: 2 h
LTCI accepted: Major national insurer
Quality metrics
- 8% Patient satisfaction
- 19% Caregiver satisfaction
- 27% 30-day readmission
- 3.5 Complaints / 1000 visits
Photos
Compliance & safety
- Privacy
- HIPAA + GDPR compliant
- Liability insurance
- €5,000,000
- Infection control
- WHO/ECDC home-care protocol
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